Contact us!
+358 (0)207 907 300Postal address
EuroPark Finland Oy, P.O. Box 336, 00101 Helsinki
Customer service
Autopay locations
You can reach our telephone customer service on weekdays between 7:15 a.m. and 9 p.m., on Saturdays between 9 a.m. and 9 p.m.
and on Sundays between 9 a.m. and 7 p.m.
+358 (0)207 907 330
info(at)europark.fi
Customer service for car parks
You can reach the customer service of the following car parks on weekdays between 7:15 a.m. and 10 p.m., on Saturdays between 9 a.m. and 10 p.m. and on Sundays between 9 a.m. and 7 p.m. During other hours, please call +358 (0)204 912 723. You can find each location’s direct phone number below.
P-CityForum
+358 (0)207 907 306
p-cityforum(at)europark.fi
P-Eliel & P-Kamppi
+358 (0)207 907 304
p-eliel(at)europark.fi
P-Kluuvi
+358 (0)207 907 301
p-kluuvi(at)europark.fi
You can also use the intercoms (receiver symbol on the device) located by the pedestrian doors to contact our customer service for free of charge.
Locations with a barrier system
You can reach the customer service of the following car parks on weekdays between 7:15 a.m. and 10 p.m., on Saturdays between 9 a.m. and 10 p.m. and on Sundays between 9 a.m. and 7 p.m. During other hours, please call +358 (0)204 912 723. You can find each location’s direct phone number below.
P-Presidentti
+358 (0)207 907 304
p-eliel(at)europark.fi
P-Ruoholahti
+358 (0)207 907 302
p-ruoholahti(at)europark.fi
P-Tähtitorninvuori
+358 (0)207 907 301
p-kluuvi(at)europark.fi
You can also use the intercoms (receiver symbol on the device) located at the barriers and pay stations and by the pedestrian doors to contact our customer service free of charge.
Complaints
You must always file a written complaint for an incorrect invoice. You can send us a free-form complaint via email or post or fill in and submit the complaint form on our website. Fill in the form here »
We recommend that you file all other complaints in writing as well. You can also send us feedback via our website. Fill in the feedback form here »
Autopay locations
info(at)europark.fi
Other locations
post(at)europark.fi
By post:
EuroPark Finland Oy, Reklamaatio, P.O. Box 336, 00101 Helsinki
We respond to complaints that are not related to invoicing by phone at +358 (0)29 180 8000 on weekdays from 7 a.m. to 3 p.m. We do not charge a call fee.
Billing details
Business ID
1544350-9
E-invoices
EuroPark’s EDI: 003715443509
Operator: Opus Capita Oy,
intermediator ID E204503
E-invoice address FI2112003000044230
Operator ID NDEAFIHH
Intermediator Nordea
E-invoice address FI3112003000009712
Operator ID NDEAFIHH
Intermediator Nordea
E-invoice address 003715443509
Operator ID E20503
Intermediator OpusCapita Solutions Oy
Paper invoices
EuroPark Finland Oy
P.O. Box 42572
00021 LASKUTUS
Management contact details
CEO
Christer Hede
ch(at)europark.fi
Finance and HR Director
Eeva Hägerström
eeva.hagerstrom(at)europark.fi
Operative Director
Petri Suomalainen
ps(at)europark.fi
Parking solutions sales
myynti(at)europark.fi
Advertising in car parks
Mediamix
09 7250 7700
www.mediamix.fi
