Have you received an invoice for parking?
Depending on the payment methods used at the Autopay location in question, you can pay for parking at a pay station, use mobile or automatic payment, or pay within 48 hours of exit. If the parking fee has not been paid in any of the above ways, we will send you an invoice. In this case, a fee of EUR 5 will be added to the parking fee, which covers the verification of the vehicle's owner/holder information from the Finnish Transport and Communications Agency Traficom and the postage on the invoice.
How to file a complaint
If you believe that we have invoiced you incorrectly, please file a complaint. Simply fill in and submit the complaint form on this page.
We will respond to your complaint as soon as possible.