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Emissions Accounting Is Above All a Learning Process

When we did our first emissions calculation in 2024, we quickly learned one important lesson: there is no need to be intimidated by emissions accounting.

Sustainability work and emissions accounting can easily sound like complex and demanding undertakings that require perfect data, ready-made processes and in-depth specialist knowledge before you can even start. Our experience, however, was quite different. Anyone can begin measuring emissions. Accuracy, data quality, and the level of ambition can all improve over time, but the most important thing is to take the first step.

Our goal was to build a better understanding of the environmental impacts of our operations while also strengthening our own capabilities in sustainability management. To support us in this journey, we partnered with NGS Finland, whose expertise enabled us to develop our emissions accounting in a structured way while learning throughout the entire process. In the first phase, part of the calculation was based on spend-based methodology, but even then we were able to identify areas where we could improve precision in the future.

One of the most valuable stages of the project was the workshop conducted before the actual calculation work began. Experts from across the organization participated in identifying our emission sources and bringing different perspectives together around the same table. The process helped create a shared understanding of how broadly sustainability and emissions are connected to everyday operations across the organization.

Throughout the project, the importance of data became especially evident. Data management, comparability, and accessibility proved to be critical factors for successful emissions accounting. At the same time, we learned how essential systematic data collection and documentation are for future development efforts as well.

The first reporting cycle provided a solid foundation for moving forward. Once the processes and operating models were in place, we felt confident expanding our calculations beyond Scope 1 and Scope 2 emissions to include Scope 3 emission sources. This significantly deepened our understanding of the impacts of our operations.

Today, emissions accounting is much more than a reporting exercise for us. We use the results in our communications and are increasingly able to provide emissions data to our customers to support their own needs. The collaborative nature of the process has also helped us incorporate environmental and sustainability considerations more effectively into procurement and decision-making.

The next step is continuous improvement. How can we further enhance the sustainability of our procurement practices? How can we provide the necessary data to our customers as seamlessly as possible? And how will our sustainability roadmap evolve in the years ahead?

For us, emissions accounting was not merely a standalone project. It was a learning journey that helped us better understand our operations and build a foundation for a more sustainable future.

As a result of our emissions accounting efforts, we can now state that the procurement-based emissions intensity of our services, based on our 2025 calculation, is 22.2 g CO₂e/€ (Scopes 1–3).