Effects of the corona virus epidemic on our operations

Dear Customer!

The corona virus epidemic affects us all and we’re doing all we can to ensure safe conditions to our staff and customers alike. We’re taking precautions to contain the spread of the virus. We’re following guidelines set by the authories, Finnish government as well as our owners.

Increased disinfection and information on our opening hours

In all our parking centers, we’ve increased the disinfection frequency of our customer services, payments stations and gates. Our staff has adopted a preventative approach to cleaning and behavior during the outbreak.

Our aim is to continue operations without disruptions whenever possible. All our parking centers are currently open for business. Please note that some pedestrian exits may be closed. This is due to closures of some shopping centers and hotels that they lead to. Please check opening hours of shopping centers and hotels from their web sites.

Payments in barrier-free Autopay parking centers

In our barrier-free Autopay parking centers, you can pay the parking up to 48 hours without additional cost after exiting online (www.autopay.io). Additionally, all our parking centers support Easypark-mobile payments. Parkman is supported in some of our parking centers (please check the page of the parking center in question or the payment stations for details). Autopay parking centers include P-autotalo and P-Simonkenttä in downtown Helsinki, P-Messukeskus in Pasila, P-Lauttis in Lauttasaari. Additionally, we have Autopay parking centers in Kerava, Tampere, Joensuu, Kuopio and Rovaniemi.

Payment in parking centers with barriers

We recommend using payment cards and especially contactless reading (payments 50€ and under) whenever possible.

Contactless reading works as follows:

  1. Insert the parking ticket.
  2. You`ll see the sum on the pay stations screen.
  3. Show the payment card in front of the payment terminal.
  4. You`ll see the sum on the payment terminals screen.
  5. To accept the payment, show the payment card a second time.

Also, our customer services also sell value cards that work wirelessly at the payment stations and exit gates.

Our customer services in P-CityForum, P-Ruoholahti, P-Kluuvi and P-Eliel are open but with reduced opening hours. Please note that cash is not accepted in our customer services at this time. Payment stations accept all coins and bills up to 50€. Change comes in coins. Other parking centers that have barriers include P-Kamppi, P-Presidentti, P-Ruoholahti and P-Tähtitorninvuori.

Let’s keep each other safe.

Kind regards
EuroPark Finland Oy